Privacy Policy

Who We Are

Anderson Pool and Spa is a licensed swimming pool contractor (C-53 License #796500) headquartered in Rancho Cucamonga, California. We serve residential and commercial customers throughout Los Angeles County, Orange County, Riverside County, and the Inland Empire. Our website address is: https://andersonpoolandspa.com.

Information We Collect

Information you provide directly: When you submit a quote request, contact form, or otherwise communicate with us, we may collect your name, phone number, email address, mailing address, project details, and any other information you voluntarily provide.

Information collected automatically: When you visit our Site, we and our service providers may automatically collect your IP address, browser type, device type, pages viewed, referring URLs, and similar technical data.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Uploaded images: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

We use the information we collect to respond to quote requests and inquiries, schedule consultations, manage your project, send transactional communications, improve our Site, detect and prevent spam and fraud, and comply with applicable laws. We do not sell your personal information to third parties.

Cookies

Comment cookies: If you opt in when leaving a comment, your name, email, and website are saved as cookies for one year so you do not have to re-enter them on future visits.

Session cookies: When you visit our login page, a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Login and preference cookies: When you log in, we set cookies to save your login information (up to two days, or two weeks if you select “Remember Me”) and your screen display choices (up to one year). These cookies are removed when you log out.

Post-edit cookies: If you edit or publish an article, an additional cookie records the post ID of the article you just edited. It contains no personal data and expires after 1 day.

Analytics cookies: We may use third-party services such as Google Analytics to understand how visitors use our Site. These services may place their own cookies on your device. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. Most browsers also allow you to refuse or delete cookies through their settings.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from platforms such as YouTube, Facebook, and Instagram. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including if you have an account and are logged in to that website.

Who We Share Your Data With

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

Service providers: Trusted vendors who help us operate our Site or business (e.g., WP Engine for hosting, spam detection services). These vendors are required to keep your information confidential and use it only for specified purposes.

Legal requirements: We may disclose information if required by law, court order, or to protect the rights, property, or safety of Anderson Pool and Spa, our customers, or others.

Password resets: If you request a password reset, your IP address will be included in the reset email as a security measure.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. You may request deletion at any time (see Your Rights below).

For users that register on our website (if any), we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Project contracts, invoices, and related business records may be retained for up to seven (7) years to comply with California tax and record-keeping requirements.

Your Privacy Rights

If you have an account on this site, or have left a comment, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

California residents (CCPA/CPRA): California residents have the right to know what personal information we collect, to request deletion, and to opt out of the sale or sharing of personal information — we do not sell or share personal information. To exercise your California privacy rights, contact us using the information below.

Data Security

We take reasonable administrative and technical measures to protect your personal information. Our Site is hosted on WP Engine, which maintains industry-standard security practices. However, no method of transmission over the Internet is 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

Where Your Data Is Sent

Our Site is operated from the United States. Visitor comments may be checked through an automated spam detection service. Third-party form and inquiry tools we use are required to treat your information securely and in accordance with applicable law.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we may have information from or about a child under 13, please contact us.

Third-Party Links

Our Site may contain links to third-party websites including Facebook, Instagram, Yelp, Google, Houzz, BuildZoom, and Angi. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Anderson Pool and Spa
Attn: Mike Dholakia
9605 8th Street, Rancho Cucamonga, CA 91730
Phone: (909) 476-0055
Email: mike@andersonpoolandspa.com
Website: https://andersonpoolandspa.com

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